Once again, Precision Homes has earned the honor of being named Best Custom Home Builder as part of Northwest Indiana Business Quarterlys annual feature on the Best of Northwest Indiana Business published April 30th. Precisions continued success is testament to the companys long-standing goal of establishing a true partnership between builder and home buyer.
"We are always extremely proud to be recognized by the people in our community for the quality of work we strive to do each and every day." Dave VanDyke, Precisions leader, said "It is so important for us to know that our clients are satisfied with the work we do. As a design/build firm, our clients are always researching the latest designs and technologies, cutting out pictures of what they like. We listen to our clients and work extremely hard to create a really great product. They push us to have a lot of great ideas."
In order to always ensure the best possible experience for their clients, Precision Homes has been working closely with Woodland, OBrien & Scott, a consulting firm devoted to applying their 60-plus years of home-building experience to the interpretation of customer satisfaction survey results in order to improve a companys processes and systems, for many years.
"Precision has continuously earned a 90% customer satisfaction rating with our customers. I firmly believe that our partnership with Woodland, O Brian & Scott has been a key factor in our success and growth, VanDyke said. "Their expertise significantly influences the ongoing development of a customer-focused, team approach to every aspect of our business."
In the end however, it always come back to the new homeowner. Our reputation, our growth begins with our referral base.
